Privacy Policy
Information we may collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide when you:
-
Make a reservation
-
Fill out a contact form
-
Subscribe to newsletters
-
Request information
-
Participate in promotions or surveys
This may include:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Payment information
-
Booking preferences
-
Special requests (e.g., dietary needs, room preferences)
b. Automatically Collected Information
When you visit our website, certain data may be collected automatically, including:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Pages visited
-
Referring URLs
-
Date and time of visit
-
Cookies and tracking technologies
c. Cookies & Tracking Technologies
We use cookies to:
-
Improve website performance
-
Analyse visitor behavior
-
Save your preferences
-
Enhance your browsing experience
You may disable cookies through your browser settings, but doing so may affect site functionality.
How We Use Your Information
We may use the information collected for the following purposes:
-
To process and manage reservations
-
To communicate with you about bookings, inquiries, or customer service
-
To personalize your stay (e.g., preferences, special requests)
-
To manage payments and prevent fraud
-
To send promotional emails or newsletters (only with your consent)
-
To improve our website and services
-
To comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We may share information only with:
-
Service providers (e.g., payment processors, booking software, email platforms)
-
Legal authorities, if required by law
-
Business partners, only when necessary to provide services you requested (e.g., transportation providers)
All third parties are required to protect your data and comply with privacy regulations.
Data Security
We take reasonable measures to protect your information, including:
-
Secure servers
-
Encryption where applicable
-
Restricted access to personal information
-
Regular security monitoring
Despite these measures, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
-
Access the personal information we hold
-
Request corrections or updates
-
Request deletion of your data
-
Withdraw consent for marketing communications
-
Request a copy of your data
-
Object to data processing for certain activities
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.